About Us

Our mission is to make support easy to access, culturally aware, and tailored to real life. We’re here to help you break cycles, heal from stress and trauma, and build healthier patterns that uplift your future.

Whether you’re navigating anxiety, big life transitions, identity questions, or relationship challenges, this practice is designed to be a safe, compassionate space where you can feel seen, heard, and supported. Through evidence-based care and genuine connection, we guide you toward clarity, confidence, emotional well-being, and a story you feel proud to reclaim.

Jacqueline Malcolm, LCSW

Jacqueline is a licensed therapist, educator, and coach. Her work is guided by the belief that change is possible when people feel seen, supported, and equipped with evidence-based interventions.  Jacqueline is now accepting clients via telehealth.

Kingsley Malcolm, APRN

Kingsley is a life coach and the Assistant Director of the Anesthesia Department at Carthage Area Hospital, with over 15 years of experience. He brings a calm, grounded approach rooted in vigilance and excellence. Kingsely is now accepting clients.

Accepted Insurance Providers:
Aetna Better Health Kentucky, Anthem BCBS NY, Carelon Behavioral Health, Empire BCBS - Anthem BCBS NY (Medicaid reclamation), Evernorth, Excellus BCBS New York Central, Fidelis Care New York, Martins Point Health Care, Meritain Health